Activate In-Store Pickup
In-store pickup lets your customers collect their order from your shop instead of having it delivered. Once it`s switched on, the checkout adjusts automatically to remove delivery fields and show your pickup details instead.
What you can do here
- Turn on in-store pickup as a checkout option for your customers.
- Add your pickup location so customers know where to collect their order.
- Set custom pickup time slots for customers to choose from.
- See pickup orders clearly in your dashboard, with the pickup address shown instead of a delivery address.
Step by step
- Go to Settings, then Checkout Settings, then Checkout Options.
- Turn on the option to allow in-store pickup.
- Add your pickup location so it`s ready for customers to choose at checkout.
- Add the pickup time options you want to offer (for example, 9am, 11am, 2pm).
- Save your changes.
Once saved, customers who select pickup at checkout will see your pickup location and choose from the time slots you`ve set. Delivery fields and delivery costs are removed automatically, and a button lets customers switch back to delivery if they selected pickup by mistake.
Tips
- Make sure your pickup location is added before you enable this option, so customers always have somewhere to choose.
- Review your pickup time slots regularly to reflect your opening hours and busy periods.
- Check your dashboard often for pickup orders so you know what needs to be ready for collection.
Ask the assistant
You can also ask the assistant to help you set up or adjust in-store pickup. Try something like:
- "Turn on in-store pickup for my store."
- "Add a new pickup time option for 4pm."
- "Update my pickup location address."
- "Show me all my current pickup orders."