The new Flower Store In a Box Delivery Driver App helps florists manage deliveries, plan routes and update order statuses directly from a mobile phone.
The app is fully connected to your Flower Store In a Box dashboard and can be saved to your phones home screen. There is no need to download it from the Apple App Store or Google Play.
Log in to your Flower Store In a Box dashboard using the link below:
Once driver access has been enabled, the user will see the Driver App option when they log in. See Article Set Up Driver Access To enable driver access
The user can then log in with their existing details and choose the Driver App. A separate driver account is not required.
Simple workflow:
Mark an order as Ready for Pickup. The order will then automatically appear in the Driver App.
Advanced workflow:
Assign an order to a particular driver. The delivery will only appear when that driver logs in. The driver must be active and have driver access enabled.
Drivers can create an optimised route containing up to 10 delivery stops. The route can then be opened in Google Maps for navigation.
Drivers can update a delivery using either of the following options:
A photo and delivery notes can also be added. These details are immediately available in the main dashboard and may trigger the websites existing customer notifications.
When an order cannot be delivered, the driver can select Unable to Deliver, upload a photo and add notes explaining what happened.
This gives the florist clear information about the unsuccessful delivery and helps keep the customer informed.
QR codes can be added to printed tax invoices and cards. Drivers can scan the QR code to open the relevant order directly in the Driver App without searching for it.