When you need to find a specific order fast a customer on the phone, a delivery query, an invoice lookup the order search saves you scrolling through the full list.
What you can do here
- Search orders by customer name, recipient name, order ID or invoice number
- Filter orders by date range
- Narrow results down to find exactly the order you need
Step by step
- Go to Dashboard > Orders > View Pending.
- Use the search box and enter a customer name, recipient name, order ID or invoice number.
- Optionally set a date range to narrow the results further.
- Click the matching order to open its full details.
Tips
- If a customer only gives you their surname or a rough delivery date, search on that it`s often enough to find the order.
- Searching by invoice number is the fastest way to find an order when a customer has it on hand.
Ask the assistant
The AI assistant can help you manage this directly. Try:
- "Find the order for Sarah Jones"
- "Find invoice 10432"