The Advanced Workflow is designed for shops that use multiple team members to make orders and multiple drivers for deliveries. It lets you assign each order to a specific florist and a specific driver, giving you full visibility over who is doing what.
The Simple Workflow suits single-location shops with one person handling fulfilment. It moves orders through fewer steps: received, printing or making, waiting for pickup, picked up, delivered.
The key difference with Advanced is that you can assign an order maker and choose a driver at each stage. This matters when you have a team.
You do not have to use Advanced for everything. You can mix the two approaches. For example, you might have one florist who makes all orders but run multiple drivers organised as a Morning Driver and an Afternoon Driver. Set up whichever combination fits how your shop actually runs.
The platform sends SMS and email alerts to customers automatically at key points in the workflow:
The Advanced Workflow is included on the $99.95/month plan. If you are on a legacy or starter plan at $49.95/month, you will need to upgrade to access this feature.