Sales & Performance Tracking

Gift Voucher SMS Notifications

Gift Voucher SMS Notifications

Let customers who receive a gift voucher know about it straight away with an SMS. You can set up the notification once and use placeholders to personalise each message automatically.

What you can do here

  • Turn on SMS notifications for gift vouchers
  • Personalise the message with the recipient`s name, sender`s name, voucher amount and code
  • Include the custom message the sender wrote when they bought the voucher
  • Make sure recipients are notified the moment a voucher is sent to them

Step by step

  1. Go to Marketing and SEO > Marketing tools
  2. Select Gift vouchers
  3. Find Gift Voucher Notifications
  4. Turn on Allow SMS Notification
  5. Add your placeholders to the message so it`s personalised for each recipient:
    • ToName - inserts the recipient`s name
    • InsertAmount - displays the voucher amount
    • FromName - displays the sender`s name
    • GiftCardCode - includes the voucher code
    • CustomMessage - includes the message written by the sender
  6. Save your changes

Tips

  • Keep the message short and friendly so it reads well as a text
  • Double check your placeholders are spelled correctly so they fill in properly
  • Test it yourself by sending a voucher to your own mobile number first
  • Remember the CustomMessage placeholder pulls through whatever the sender typed, so let them know there`s a character limit if you have one

Ask the assistant

Not sure where to start? Just ask the assistant to help you set this up.

  • "Turn on SMS notifications for gift vouchers"
  • "Show me where to add placeholders to my gift voucher SMS"
  • "Help me write a gift voucher SMS message"
  • "Where do I find Gift Voucher Notifications?"
Added: 2026-07-09  •  Last updated: 2026-07-09
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