Not every sale matches a product in your catalogue a custom bouquet, a one-off arrangement, or an add-on you don`t normally list. A generic product line lets you add a simple de script ion and price to a manual order without creating a permanent product for it.
What you can do here
- Add a one-off item to a manual order with your own de script ion and price
- Sell custom or bespoke arrangements without cluttering your product catalogue
- Keep the order and its revenue reporting accurate even when nothing matches an existing product
Step by step
- Go to Manual Order in your dashboard.
- Add the customer and delivery or pickup details as normal.
- When adding products, choose Add Custom Product instead of picking from your catalogue.
- Type a short de script ion (for example, "Custom native bouquet") and enter the price.
- Finish the order and take payment as normal.
Tips
- Use a clear de script ion it`s what shows up on the order, the invoice, and your run sheet, so make it something your florists will understand at a glance.
- If you find yourself creating the same generic item often, it`s worth adding it as a proper product instead so it`s easier to report on.
Ask the assistant
The AI assistant can help you manage this directly. Try:
- "Add a generic product called [de script ion] for $[price] to this order"
- "Take a manual order for [customer] with a custom arrangement at $[price]"