Every order placed on your site lands here this is your day-to-day view for seeing what`s come in and what needs doing.
What you can do here
- See new orders as they come in, with delivery or pickup details
- Search for a specific order by customer, date or order number
- Update an order`s status as you work through it
- Print or view a tax invoice for an order
- Add notes to an order for your team
Step by step
- Go to Orders, View Pending in your dashboard.
- New orders appear at the top click into one to see the full details.
- Update the status as you make, pack and send it.
- Use the search bar if you need to find an older order quickly.
Tips
- Keep order statuses up to date it`s what keeps your run sheets and courier handoffs accurate.
- If you take phone or in-person orders too, see Taking a Manual Order to add them the same way.
Ask the assistant
The AI assistant can help you manage this directly. Try:
- "Show me today`s orders"
- "Find the order for ..."
- "Mark order ... as made"