When an order is placed on your website it is automatically given a status of Pending, there are however  a few more statuses and how you can use them.

Pending:

The order has been placed and is waiting to be delivered, printed, relayed etc.

Printed:

The order has been printed

Relayed:

the order has been relayed to one of your relay networks

On Route:

The order is on the way.(Go People)

Delivered:

The order has been delivered

Blank :

If the status is blank the order was never completed.  This is quite common on websites, customers will often start an order but decide for various reasons not to continue with the order.

Changing Status

To change the status of an order, click the status icon

In the new window choose the status from the drop down box

Click Change Status.

If you are changing from pending to another status the order will no longer be displayed in your manage orders screen.

Contents

• Managing Your Orders
• Shopping Cart Dashboard
• Receiving orders by email
• Viewing Orders in Sliced Bread
• Checking For Fraud
• Understanding Order Status
• Adding Notes to Orders
• Relaying Orders
• Sales Reports